Are you passionate about delivering exceptional patient experiences? Do you thrive in a fast-paced, community-focused environment? Health Care for the Homeless is seeking a Dental Service Specialist to support our interdisciplinary dental operations and ensure high-quality care for our clients. In this essential on-site role, you'll serve as the welcoming face of our dental clinic, managing front desk operations, patient intake, scheduling, and insurance verifications. Your contributions will directly impact the well-being of our community’s most vulnerable populations. Key Responsibilities: • Greet and register patients, ensuring all demographics and insurance details are accurate. • Manage front desk operations including appointment scheduling, patient communications, and referral tracking. • Process releases of information and maintain compliance with HIPAA regulations. • Facilitate smooth patient discharges, including referrals and follow-up scheduling. • Support interdisciplinary teams and uphold a positive, service-oriented environment. What We’re Looking For: • Education: High school diploma or GED required; Associate degree preferred. • Experience: • 2+ years in a dental clinic or similar healthcare setting. • 2+ years of customer service experience. • Familiarity with Electronic Health Records (EHR) and practice management systems. • Skills: Strong verbal and written communication, problem-solving, and multitasking abilities. Ability to remain calm and professional in challenging situations. • Other Requirements: Personal vehicle and valid Maryland driver’s license. Preferred Qualifications: • Previous dental office experience. • De-escalation training. Learn more about our dental clinic here: https://www.hchmd.org/news/something-smile-about Join us in advancing health equity and delivering exceptional care to our community’s most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.