Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance • Vision Insurance • Dental Insurance • 401(k) • Paid Sick hours Job Description • Strong customer orientation and strong negotiating skills • Background in import logistics, global import operations, and Customs Compliance • Develops and maintains operational plans to include all business requirements of customers • Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers • SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance • Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation • Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise • Reviews KPIs for each business and performance regularly for customer satisfaction • Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior • Performs ad-hoc reporting, as required • Performs other job-related duties as required Qualifications • Minimum of 3 years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier) • Warehouse (WMS) experience preferred • Strong Excel spreadsheet and PowerPoint preparation skills • Highly organized with the ability to manage multiple projects while paying close attention to detail • Excellent analytical and problem-solving skills • Great interpersonal skills, with the ability to communicate openly and effectively • Works well under pressure and has a sense of urgency • Strong work ethic • Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word • Bachelor’s Degree preferred Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***