Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance • Vision Insurance • Dental Insurance • 401(k) • Paid Sick hours Job Description • Manage daily Control Tower operations across drayage, rail, transloading centers, warehouse operations, and OTR transportation. • Monitor shipment movement and transportation performance to ensure timely execution while proactively resolving operational issues. • Develop and maintain weekly and monthly operational reports, KPI dashboards, and executive presentations for management, customers, and headquarters. • Analyze transportation data to identify trends, operational risks, service failures, and cost-saving opportunities. • Manage relationships with ocean carriers, trucking companies, rail providers, warehouses, terminals, and other logistics partners to improve operational performance and customer satisfaction. • Review carrier performance and conduct regular business reviews to drive continuous service improvements. • Lead transportation optimization initiatives, process improvements, automation projects, and operational standardization. • Support transportation contract reviews, service agreements, and implementation of new logistics programs. • Coordinate with internal departments and overseas offices to resolve operational issues and ensure smooth shipment execution. • Lead and develop team members while promoting accountability, collaboration, and customer-focused service. • Support day-to-day operations as needed and lead by example with a hands-on approach. • Perform other job-related duties and special projects as assigned. Qualifications • Bachelor's Degree required. • Bilingual in Korean and English required. • 8+ years of transportation, logistics, freight forwarding, or supply chain related experience. • Strong experience with drayage, rail transportation, transloading centers, warehouse operations, and OTR transportation. • Strong understanding of international transportation, ocean shipping, freight forwarding, and North American transportation networks. • Experience managing transportation vendors, carrier performance, and customer relationships. • Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint. • Excellent analytical, organizational, problem-solving, and project management skills. • Ability to prioritize multiple projects and consistently meet deadlines in a fast-paced environment. • Strong presentation, communication, and interpersonal skills with the ability to work effectively across cross-functional teams. • Experience leading, coaching, and developing team members with effective leadership. • Experience with TMS, WMS, ERP, or logistics visibility platforms preferred. • Self-motivated, reliable, and committed to delivering high-quality work on time. • Hands-on leader who is willing to support the team with both operational tasks and strategic projects. • Ability to travel up to 20% within the U.S Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***