Overview At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most. As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees. ✨For eligible employees, benefits include:✅ Competitive compensation & benefits ✅ Medical, dental, vision✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan Why VCC? • 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S. • Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT. • A robust training & development culture to help you grow and advance your career. • A workplace built on respect, collaboration and passion for care. Responsibilities Greet and respond to limited inquiries from patients and customers in a professional manner. Perform a variety of clerical functions. • Greet patients in-person and via telephone • Verify insurance eligibility and copy insurance cards • Perform financial and eligibility screening for clinic programs • Print daily schedule and confirm next day’s appointments • Complete appropriate paperwork as needed for patients: school excuses, Head Start forms, etc. • Make follow-up appointments for referrals from other sites • Call, reschedule and mail letters to all N/S patients • Responsible for patients checking in through completing encounters, personal records forms, etc. Qualifications Minimum • High school graduate or equivalent • One year experience in a medical or dental office • Experience in verifying and billing insurance/program eligibility • Bilingual English/Spanish Required Skills/Knowledge/Abilities • Experience/familiarity with Practice Management and Electronic Dental Records systems, NextGen preferred • Ability to interface with all levels of personnel in a professional manner • Excellent customer service skills and commitment to providing the highest level of customer satisfaction • Ability to type minimum 35 WPM Preferred Skills/Knowledge/Abilities • Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred • Experience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilities Pay Range • $22.00 - $23.00 Depending On Experience