RESIDENT INTERN EDUCATION PROGRAM SUPPORT PART TIME (UP TO 28 HOURS/WEEK) SALARY: $17.34 - $20.00 / HOURLY CLOSING DATE/TIME: This will be a continuous recruitment until sufficient applications have been received. DEFINITION The Resident Internship Program has been developed to provide Oakland Housing Authority program participants with part-time work experience for up to 9 months within the Department of Family and Community Partnerships (FCP). This on-the-job training will give participants a thorough understanding of community program development practices and general office functions in preparation for entry into the competitive workforce. Resident Interns will assist FCP program staff in implementing residential education programs. ESSENTIAL FUNCTIONS Under FCP Education Program Coordinator supervision, the resident intern provides general program support; outreach program information and greets program participants in a friendly and welcoming manner; assists in planning and implementing programs and events; sets up and breaks down spaces for events; organizes files and performs data entry; seeks out and maintains relationships with community agencies; regularly contributes to staff meetings with ideas and insights. Education Program Support • Assists with the day to day operations and events in the education program; and • Provides college preparation information and resources to OHA residents; and • Assists OHA residents with applying to educational institutions and/or developing plans to obtain GED, High School Diploma or College Degree; and • Assists OHA residents with accessing educational resources to support learning needs (i.e. tutoring, disabled student resources etc.) ; and • Co-facilitates workshops to assist OHA residents with accessing financial aid resources; and • Maintains regular communication with Education Program Coordinator and other agency staff. Internship Objectives • Gain an overall understanding of OHA residents’ needs and become familiar with community resources; and • Develop competencies in program development and implementation; and • Learn database software and track program benchmarks; and • Learn marketing and networking strategies; and Personal Development • Develop planning, organizational and time management skills; and • Increase knowledge of computer skills and technology; and • Develop team-based work competencies and professional ethics; and • Increase overall knowledge of community resources; and • Learn effective referral procedures. MARGINAL FUNCTIONS Work evenings, weekends and other work-related duties as required. MINIMUM QUALIFICATION High School Diploma/GED or must be able to provide verification of enrollment in GED classes upon commencement of internship Must be a resident of the Oakland Housing Authority; on the lease and in good standing Some applicable work experience and/or training preferred. College experience is a plus Ability to pass a background screening and a drug test Strong desire for a career in community supportive services Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus. Equivalent combination of education, training and experience will be considered. KNOWLEDGE AND ABILITY KNOWLEDGE OF: • Modern office practices • Basic computer functions including word processing • Internet navigation • Electronic correspondence and telephone systems. ABILITY TO: • Be self-motivated • Deliver excellent customer service to program participants and customers • Exercise patience • Practice professionalism and sensitivity with a diverse population • Communicate effectively both orally and in writing. TO APPLY: Please complete and submit an employment application online at www.oakha.org. Resumes may be attached but will not be accepted in lieu of a completed application form. BENEFITS Non-Benefited position