Reporting to the VP of Business Operations, this position will drive the necessary alignment between technology teams, business processes, and a wide range of functional organizations. Your focus will be on delivering critical digital transformation projects such as ERP enhancements and integrations, support for a complex eCommerce business and other critical business systems that support CRM, HRIS and Business planning processes. You will be expected to be a hands-on subject matter expert capable of delivering the process and technology solutions required to solve complex business issues. You will be responsible for building and managing a successful team of analysts and developing long-term strategies that assist our key businesses in continuing to achieve impressive revenue growth. Team Leadership • Lead a team of business applications product managers, business systems analysts and systems administrators • Align your team with the strategic initiatives of the primary stakeholders • Partner with and/or manage outside resources to drive key project deliverables • Partner with the Sr. Director of Data & Analytics and other development focused team leaders to enable key technical features that support business processes • Foster a culture of trusted partnership, collaboration and continuous improvement Strategic Planning • Work with the VP of Business operations to develop, shape, and maintain business applications strategy to achieve intelligent long-term exploitation of technology advances • Establish and maintain the business process architecture that meets the strategic needs of the organization • Create a robust Business Applications roadmap. Ensure this roadmap is well understood throughout the business functions and meets emerging requirements. • Prepare and manage business applications expenditures to annual budget guidelines. Project Management • Execute the implementation of long and short-term strategic and operational IT projects that align with the organization's priorities and business needs. • Drive key process and system projects that support major business transformation initiatives that will enable new business models, sales and product strategies • Be a leader in the change management by encouraging adoption of new processes and technologies and promoting organizational change and scalable growth strategies Partner with Key Business Functions • Provide strategic process and technology leadership across the business, including but not limited to Marketing, Sales, Operations, Service, Finance, HR, and Product • Drive alignment between IT and functional business leadership, manage strategic and tactical applications needs and requirements as defined by the business. • Collaborate with and guide business leaders to continuously optimize business processes via strategic and sustainable automation within the business applications. • Partner with functional business leadership to govern and maintain data integrity and quality across the platform domain. • Partner with IT Engineering to drive successful implementations of capabilities. Business Systems Management • Establish and meet SLAs to support reliable and efficient daily operating capabilities. • Balance and optimize all business application aspects including security, data integrity, productivity, integration, user training, and user adoption. • Conduct empirical software selection to support optimal choices for the company. • Collaborate with analysts, designers, and business process owners in the testing of new software programs and applications. • Ensure services are delivered to security and compliance standards (SOX, PCI, GDPR). Requirements/Skills • Strong functional and tech knowledge in the Business Process and Architecture related to Marketing, Sales, Operations, Service, Finance, HR, and Product Management • Experience supporting businesses that develop and distribute both hardware and software products or services. • Significant experience in strategy, development, implementation, and use of IT systems. • A successful track record in leading major ERP implementations and/or upgrades (Oracle NetSuite experience is a plus) • Deep knowledge of industry-standard SAAS/IPAAS applications: PLM, ERP, HRIS, CRM etc. • Strong understanding of SDLC and development processes, including Agile methodologies • A proactive entrepreneurial attitude with strong emotional intelligence and demonstrated experience in high-growth, fast-paced organizations.