Company Description This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Short Description:- Receive, process, present data and information regarding our weekly Infrastructure Service Requests. Complete Description: Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services; such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments. Qualifications • Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business • processes and determine best process and IT solution integration. • Ability to obtain and report business and technical requirements • Facilitate review sessions to discuss projects • Excellent customer and communication service skills • Work with multiple network platforms, such as; WAN, MLAN,WLAN, Security, Voice, and Video • Disseminate information effectively to all teams, customers and technical managers • Understand a large and complex network environment Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130