Job Description Description: Responsible and accountable for the following essential functions including handling incoming and outgoing mail and providing general office support. Duties include performing a variety of routine clerical tasks while ensuring the confidentiality of sensitive information. Must complete duties with a high level of quality and professionalism. Essential Functions: - Handle incoming, outgoing, interoffice and overnight mail in a timely manner. - Sort and prepare live checks to be entered into the check log system. Enter checks into the check log system and run check log report. - Assist with monitoring the unreadable report and pulling necessary original claims to provide to account supervisor. - Assist with assignment of tasks to team members. - Back up associates on the extractor and scanning machines when necessary. - Handle certified mail in a timely manner while documenting log for accuracy. - Assist with interaction and responding to the claim processing units (problems/inquires). - Assist in providing daily leadership for associates to obtain optimal results. - Pull documents/files as requested in a timely manner. - Other duties as assigned. Requirements/Certifications: Detail oriented with excellent organizational and problem-solving skills. Ability to work with minimal supervision, multi-task, be adaptable to repetitive tasks. Comfortable coaching peers. Additional Information All your information will be kept confidential according to EEO guidelines.