LIFEPATH, INC TITLE: Community Options Resource Specialist (CORS) This is a full-time (35 hr/wk) role based out of our Greenfield office, serving the Franklin County, and North Quabbin area. We are dedicated to the well-being of older adults, individuals with disabilities, and caregivers. The pillars of our work include inclusion, well-being, and strengthening our communities by supporting all individuals. We offer excellent benefits including generous PTO, medical/dental/vision insurance, Flex spending, EAP, 401k, and more! 6% pay differential for applicable bilingual skills upon satisfactory completion of fluency assessment. GENERAL DESCRIPTION: The Community Options Resource Specialist is responsible for developing supportive relationships with older adults and people with a disability, fostering independence, and serving as a central source of support and resources. Responsibilities include dissemination of information and making appropriate referrals, creating a service plan for each consumer, and serving as an advocate. DUTIES & RESPONSIBILITIES: • Conduct virtual and in-person comprehensive, person-centered assessments with consumers, care partners, and health-care professionals. • Develop, implement, and update a service plan with the consumer in collaboration with their formal and informal support systems. • Make appropriate referrals to other community-based agencies and governmental organizations. • Collaborate with internal and external providers to ensure adequate coordination of service plans (to include meetings and telephone contacts). • Adhere to documentation standards and maintenance of consumer records according to regulations. • Assist consumers, families, caregivers, and informal supports in problem-solving. Facilitate team meetings and case/family conferences as needed. • Maintain up-to-date knowledge of information about services available to older adults and people with disabilities in the service area. • Serve as an advocate for consumers to obtain other needed services. • Participate in interdisciplinary team meetings as needed. • Act as a representative of LifePath that times when directed to do so. • Provide coverage for the department as assigned. • Participate in staff meetings and trainings as required. • Assist in training new staff by allowing them to shadow visits and by sharing information and tips. • Other duties as assigned by immediate supervisor, other designated supervisory staff, or designated member of the Management Team. QUALIFICATIONS: Bachelor’s Degree preferred and 2-3 years of previous experience in health or human services required. License in Social Work is a plus. Skills and Experience: • Willingness and sensitivity for working with older adults. • Strong documentation skills and familiarity with electronic health records (EHR) or care management platforms and Microsoft programs. • Ability to work independently and as part of an interdisciplinary team. • Exceptional interpersonal and communication skills • Capacity to complete comprehensive needs assessments using observation, listening, and interviewing skills. • Ability to solve problems and find solutions. • Flexible and able to meet multiple, and changing, program demands. • Familiarity with or willingness to learn about health and human services programs. • Demonstrates cultural humility and cultural responsiveness. Interested in joining the compassionate LifePath team as the Community Options Resource Specialist? Please submit a cover letter and your resume. LifePath is deeply committed to the principles of equity, diversity, and inclusiveness. Bilingual, minorities, women and candidates with disabilities are encouraged to apply. EOE/AA SUPERVISION: The Community Options Resource Specialist reports to the Information and Caregiver Resource Center Program Director. ESSENTIAL FUNCTIONS: Physical: • Visual, speaking, auditory, and mobile capacity necessary. • Capacity to see computer screen, read written material, and drive a car. • Capacity to hear and speak on the telephone. • Capacity to communicate verbally with consumers, caregivers, supervisors, and managers. • Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc. • Capacity to drive and navigate uneven terrain by foot when necessary in all weather conditions to visit consumers in their homes. • Capacity to climb stairs. • Ability to sit or stand for extended periods of time. • Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects. • Occasional bending, squatting, and twisting to perform work functions. • Occasional capacity to lift up to 25 pounds. Mental: • Ability to understand and/or interpret complicated program instructions, regulations, and laws. • Capacity to learn complicated computer software. • Capacity to deal rationally and calmly with varying personalities and situations. • Capacity to work well in a fast-paced, rapidly changing environment. Environmental: • Work is split between indoor office work and traveling outdoors to meetings, trainings, and consumers’ homes. • Must be able to tolerate odors and pollutants including but not limited to: smoke, air fresheners, pet dander, personal odors, etc. from a variety of in-home conditions. • Must be able to tolerate by-products of office machine operation. • Must be able to tolerate heat and cold of seasonal changes and indoor temperatures.