Server Person
Sea Island Shrimp House · shrimphouse.com
Tiago&aposOn-siteEntry level
The job in short
Restaurant server for dine-in guests.
Details
- Found
- 28 d ago · posted 2019-02-27
- Location as listed
- Tiago's - Rim, San Antonio, TX, US
- Role
- Server / Bartender / Host
- Source
- The company’s own careers site
Full description
Position Summary
Working within a designated station, manages each guest’s dining
experience from the time they are seated until they depart. Through his/her attitude, attentiveness and
demeanor the Server ensures that each and every guest’s experience is pleasant,
with their expectations being met or exceeded.
Requirements
• Warmly greets guests within (1) minute of
their being seated.
• Takes drink orders, suggesting specialty
drinks, non alcoholic beverages, soft drinks, etc. and delivers them
promptly and accurately to each guest.
• Uses responsible beverage service.
• Suggests an appetizer and delivers it promptly
if ordered.
• Describes the daily specials.
• Takes each guests order in pivot point order
and delivers entrées to the table without asking who has what.
• Suggests add-on orders.
• Knows the menu thoroughly and accurately and
can answer any questions.
• Checks back with guests within (2) minutes to
make sure guests’ satisfaction.
• Offers re-fills on beverages without being
bothersome.
• Removes plates, glasses or unused items as
soon as possible.
• Enters all items ordered in aloha accurately.
• Presents check, picks up payment and returns
with change or voucher immediately.
• Advises manager of any guest complaints.
• Observes other Server’s stations and applies
team work to help where needed.
• Perform other job-related activities as
required or assigned by manager.
Qualifications
· Friendly,
easing going, pleasant and smiles easily with excellent interpersonal skills
· Good
reading, writing, and verbal communication skills required
· Ability
to exercise good judgment when dealing with problem resolution
· Ability
to anticipate guests’ needs with a strong commitment to serving others
· Attention
to detail
· Knowledge
of and ability to use the POS station quickly and accurately
· Team oriented
· Dependable and trustworthy with a strong work
ethic
Server / Bartender / Host jobs in the United States · All Sea Island Shrimp House jobs