POSITION SUMMARY: Responsible for maintaining excellent customer service, generating sales, housekeeping, merchandising, signage, accurate cash register operations and loss prevention in adherence to Goodwill-West Texas standards. Ensures an excellent customer experience throughout the sales floor and cash wrap. EDUCATION / EXPERIENCE: · Retail sales experience preferred · Must be able to read and write QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE: · Ability to accurately operate and balance cash register · Basic mathematic skills required · Ability to communicate appropriately with coworkers and customers · Ability to operate all equipment necessary to perform their duties (POS, Scanner, etc) · Must be able to safely handle, lift and carry items · Ability to stand and walk for long periods · Ability to stoop and bend · Willing to perform tasks necessary to ensure continuous store operations · Ability to work varied hours and days as business dictates RESPONSIBILITIES & DUTIES: (E – Essential function of job duties) · Ensure that each customer receives outstanding customer service by promoting a customer friendly environment. Greet, acknowledge and express genuine concern for customers and their needs. (E) · Accurately & efficiently complete all sales transactions including discounts, tax exemptions, voids, cash donations, etc (E) · Understand Goodwill Mission programs and follows the “round up” scripting to support the Mission. (E) · Maintain security protocol regarding passwords and money handling (E) · Accurately balance cash drawer, complete daily sales and deposit documentation. (E) · Maintain knowledge of products, placement and pricing (E) · Assist in floor moves, merchandising, display maintenance & store housekeeping (E) · Assist in receiving & monitoring stock and processing & replenishing merchandise as necessary (E) · Adhere to all company policies, procedures & practices including signage, pricing and loss prevention (E) · Must be able to perform all aspects of donation process, including receiving donations · Communicate appropriately & positively with co-workers & others (E) · Perform other duties & responsibilities as assigned by supervisor