POSITION SUMMARY: Responsible for all aspects of the donation process including providing excellent customer service, receiving donations, sorting items and processing donations. EDUCATION / EXPERIENCE: No experience required QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE: · Must provide excellent customer service · Must be able to follow verbal instructions · Relate appropriately and positively with co-workers · Must be able to safely lift and carry 50 pounds independently · Maneuver carts and containers filled with clothing and materials · Must have good vision and use of hands in sorting · Stooping and bending required · Standing for extended periods of time · Some weekend work required RESPONSIBILITIES & DUTIES: (E) – Essential function of job duties · Provide excellent customer service (E) · Safely assist donors with unloading and accepting items. Use transport equipment (dolly, flatbed, etc) appropriately and gain coworkers assistance as needed (E) · Accurately document donations · Provide receipt according to Goodwill Delight the Donor training · Must interact with the public and coworkers in a positive, friendly manner. (E) · Clean and sort various items (E) · Check items for defects and eliminate these items from sellable items (E) · Use containers, carts, barrels and racks to separate items (E) · Process items appropriately. (E) · Keep work area clean and remove waste · Other duties and responsibilities as assigned by the supervisor