Overview Now Hiring – Dispatcher Precision Today is a trusted home service provider serving Franklin Park homeowners with dependable plumbing, HVAC, drain, sewer and electrical solutions. Our team is committed to delivering efficient, high-quality service that keeps home systems running smoothly and customers comfortable year-round. We are seeking a motivated and experienced Dispatcher to join our operations team. This role is ideal for someone who thrives in a fast-paced environment and enjoys coordinating field technicians across HVAC, plumbing, drain, and electrical service calls. You will play a key role in scheduling, routing, and supporting technicians to ensure timely, efficient service delivery while maintaining a strong focus on customer experience and communication. What You Will Do: • Dispatch and coordinate technicians to service calls • Schedule and prioritize daily work orders based on urgency, location, and technician availability • Monitor job progress and provide real-time support to field technicians • Communicate with customers regarding appointment windows, updates, and delays • Handle inbound service requests and emergency calls efficiently and professionally • Ensure accurate documentation of dispatch activities and job notes in the system • Collaborate with service managers to optimize routing and workflow efficiency What You Will Bring: • 1+ year of experience in dispatching, scheduling, or coordination (trades industry experience is a plus) • Strong communication skills (written and verbal) • Ability to multitask and remain organized in a fast-paced environment • Comfortable working with scheduling/dispatch software or CRM systems • Flexible availability based on scheduling needs • Valid Driver’s License (preferred, not required depending on role setup) • Must successfully complete screening process including assessments, interviews, background check, and drug screen Schedule: Monday- Friday 11:30am-8pm (weekends on a rotational basis) Benefits: • Health Coverage: Employer-paid medical, dental, and vision plan options • Insurance: Life, AD&D, and long-term disability • Retirement: 401(k) available upon hire with employer match Time Off & Perks: • Paid time off and holidays • Paid parental leave Growth and Training Opportunities: • On-going training and development Precision Today is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Posted Min Pay Rate USD $19.00/Hr. Posted Max Pay Rate USD $21.00/Hr.