The Packaging Product Coordinator is responsible for establishing and maintaining relationships with suppliers and external business partners to facilitate business growth and profitability. Essential Duties and Responsibilities* Supplier Relations • Establish and maintain positive working relationships with suppliers and external business partners • Effectively communicate with suppliers with regards to commercial issues, pricing, package size changes and MOQ adjustments with the goal of maximizing profitability for the division • Arrange supplier visits and participate in supplier meetings to share knowledge and support the development of strategies to maximize commercial success • Communicate customer opportunity updates and technical product inquiries to suppliers, with VP Principal Management approval • Use literature, samples, and documentation from suppliers to facilitate and share product knowledge with the sales team Customer Relations • Establish and maintain positive working relationships with customers • Act as a liaison between customer service and the customer on any product order issues, such and pricing, delivery, and documentation • Communicate with Sales on any product issues and requests their involvement on situations that requirement immediate action and/or resolution • Notify customers of supplier, product, and documentation changes via appropriate communication platforms (e-mail, fax, telephone, etc.) Costing and Pricing • Determine cost and get direction from VP Principal Management on price setting for new business opportunities; provide quotations to Sales Coordinators/Account Managers • Create, maintain, and update costing templates and budgetary price lists • Coordinate with Operations team to determine input costs for new product development projects and conducts cost analysis and pricing Product and Inventory Management • Monitor inventory levels and the replenishment process to ensure stock levels are adequate based on regular/seasonal requirements as well as contractual agreements • Work with the VP Principal Management to establish, review and adjust minimum and maximum inventory level standards • Work closely with the Regulatory and Quality Manager on matters regarding documentation and regulatory concerns arising with commercialization of new products • Collaborate with the logistics team on procurement of products and the customer service team on customer-related solutions • Coordinate special product labeling, repackaging, and blending with internal teams and create work orders as required • Request documentation and technical information from suppliers for all products • Coordinate documentation and labeling for privately labeled products with principals. Reporting • Using profit margin reports, identify unacceptable margins, and investigate reasons why margins might fall outside of expected levels • Provide monthly forecast updates to key suppliers • Collaborate with Accounting to ensure supplier rebates are accurate • Manage, track, and update opportunities in eChempax Administration • Work with Principal or Supplier in correcting quality issues that are causing issues for our customers. • Respond to customer or sales requests for existing product documentation and coordinate requests for new documents or customer questionnaires with appropriate team members Sourcing • Manage custom sourcing projects on an as needed basis • Seek out additional packaging suppliers when business opportunities are presented. Working with Sales directly if needed to understand customer requirements. • Assist sales team with sourcing needs for special projects and opportunities. Other • Support and lead by example, Barentz’ culture, strategies, pillars, and fundamentals • Participate in ongoing professional development opportunities • Perform other duties as requested Required Education, Experience, Knowledge and Skills • Bachelor’s degree preferred in Business Administration or Marketing • Previous industry experience desired working with customer and suppliers in a Product or sales capacity • Software knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, and Teams • Familiarity with Customer Relationship Management (CRM) software • Effective written and verbal communication skills, and ability to adapt communication style to the audience • Good judgment and professionalism when dealing with both suppliers and internal team members • Dynamic personality with an ability to work effectively independently and as part of a team • Detail oriented with sound analytical and problem-solving capabilities • Strong organization skills with the ability to work in a fast paced, deadline driven environment • Ability to adapt to changing priorities and balance workload to meet new business requirements • Ability to negotiate win-win situations • Self-motivated, high energy, and engaging level of enthusiasm and positive outlook • Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals