Driver Manager (DM) Position Overview Hermann Transportation is seeking a highly organized, proactive, and experienced Driver Manager (DM) to support our asset-based trucking operation in New Jersey. This position plays a critical role in driver engagement, operational execution, on-time performance, and customer service delivery. The ideal candidate understands the operational realities of trucking, driver hours-of-service (HOS), appointment-based freight, and the importance of maintaining strong driver relationships in a high-energy, fast-paced environment. This role requires strong system proficiency, including experience with McLeod software, and the ability to adapt as we transition our telematics platform from OmniTracs to Samsara. Key Responsibilities • Manage a fleet of assigned drivers to ensure safe, compliant, and efficient operations • Oversee dispatch execution, driver scheduling, and load assignment in coordination with planners • Monitor driver HOS, availability, and performance using McLeod and telematics systems • Proactively address service issues, delays, and breakdowns to protect customer commitments • Maintain daily communication with drivers regarding load details, appointment times, and expectations • Support driver retention and engagement through consistent follow-up and relationship-building • Ensure accurate and timely load updates within McLeod • Review and manage driver logs and compliance requirements • Coordinate closely with CSRs, Planners, and Maintenance to ensure seamless freight movement • Assist drivers with onboarding and integration into company systems Systems & Technology Requirements • Proficiency in McLeod software is required • Experience with telematics systems, specifically: • Familiarity with OmniTracs • Ability to adapt and support transition to Samsara platform • Comfortable managing load tracking, driver communication, and reporting through digital platforms • Strong working knowledge of Microsoft Outlook and Excel Required Qualifications • 3+ years of experience in trucking operations or driver management • Strong understanding of dispatch processes and HOS regulations • Knowledge of appointment-based freight and time-sensitive deliveries • Experience managing multiple drivers simultaneously in a fast-paced environment • Strong communication and conflict resolution skills • Self-motivated and able to prioritize without constant supervision • Ability to perform effectively in a high-pressure operations setting Preferred Qualifications • Experience in an asset-based carrier environment • Background in driver retention and engagement strategies • Working knowledge of DOT compliance requirements • Experience implementing or transitioning telematics systems Work Environment Hermann Transportation operates in a high-energy, service-driven environment where attention to detail and urgency matter. The Driver Manager role requires: • Strong multitasking ability • Professional composure under stress • Clear, direct communication • Daily collaboration with cross-functional teams • A hands-on, solutions-oriented mindset This position is ideal for someone who thrives in operations, enjoys supporting drivers, and understands that every decision impacts service performance.