Job Summary: The Director of Database Administration the Database Administration team and holds ultimate accountability for the availability, performance, security, and disaster-recovery readiness of the organization's Microsoft SQL Server environment. This role combines hands-on technical leadership with people management, sets the strategy for high availability and disaster recovery, and represents the database function in cross-departmental planning. Duties and Responsibilities: Team Leadership • Manage and develop the DBA team, including hiring, mentoring, performance management, and career growth planning. • Establish clear on-call rotations, escalation paths, and operational runbooks for production database support. • Build a culture of accountability and continuous improvement around database reliability and performance Database Operations & Performance • Own the assessment of database needs across Neumo's product lines, identifying capacity, performance, and architecture gaps before they become problems • Monitor and optimize performance across production database instances spanning both cloud/SaaS and on-premise government deployments • Lead root cause analysis and remediation for database incidents, performance degradation, and capacity constraints • Oversee backup, disaster recovery, and business continuity practices for systems supporting legally mandated government functions (e.g., court records, jury systems, tax processing) • Drive standards for database security, access control, and compliance appropriate to government and regulated data (PII, CJIS, state-level compliance frameworks, etc.) Cross-Functional & Strategic Work • Partner closely with Product to align database architecture, technical operations, and roadmap decisions with Neumo's broader data strategy • Translate product requirements into database and data infrastructure plans that work across diverse deployment models (multi-tenant SaaS and customer-hosted on-prem environments) • Collaborate with Engineering leadership on data architecture decisions affecting scalability, migration planning, and platform modernization • Act as a key technical stakeholder in conversations with government customers and partners regarding data handling, uptime guarantees, and compliance posture • Contribute to Neumo's overall data strategy, including governance, data quality standards, and long-term platform evolution across product lines (DMV, Courts, County, Jury, RMS, Tax, Pension) Education and Experience: • Bachelor's degree in Computer Science, Information Systems, or equivalent experience • 8+ years of Microsoft SQL Server database administration experience • 3+ years of experience directly managing or leading a technical team Knowledge, Skills and Abilities: • Proven experience designing and operating SQL Server HA/DR solutions (Always On Availability Groups, failover clustering, log shipping) • Strong track record of leading disaster recovery planning, testing, and execution • Deep understanding of SQL Server performance tuning and enterprise monitoring practices • Strong communication skills, with the ability to represent technical work to non-technical stakeholders • Experience developing and enforcing database security and patching standards Work Environment: • Office setting with a moderate noise level. • The employee will work at an individual workstation, using a telephone and computer. Physical Demands: • Must be able to remain seated for extended periods. • Regular use of a computer and other office machinery, such as printers and copy machines. • Occasional movement around the office. • Frequent communication via telephone. Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.