Overview Are you self-motivated and eager to launch a career where your ambition will be rewarded with unlimited growth potential? ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title Curative. The ideal candidate must be action-oriented and passionate about cultivating lifetime customer loyalty. If you thrive in a fast-paced environment and excel at learning new processes, we invite you to apply today. Don’t miss this exciting opportunity to join ServiceLink, a company committed to providing on-going training and supporting every employee’s unique career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Review daily reports to ensure completion of assigned duties · Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA · Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner WHO YOU ARE You possess … · Practical work experience within real estate industry and/or a vendor management service company. · Excellent customer service and communication skills · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients. · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. Responsibilities · Review Work In Progress reports to ensure completion · Review and respond to management inquiries, as needed. · Respond to escalated routes and questions from customers. · Process orders in accordance with ServiceLink and client requirements · Meet minimum daily production quota while maintaining a high degree of quality. · Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements. · Maintain open communication with team members and team leader · Develop relationships with our vendors and our co-workers . Perform all other duties as assigned. Qualifications · High School diploma or equivalent required · Practical work experience within real estate industry · Proven customer service skills · Proficiency with personal computers