Position: Service Technician for Doncaster Village – Parkville, MD Role Overview As a Service Technician for Doncaster Village, you will help maintain the physical integrity of this fast-paced community with 616 apartment-homes. Competitive pay based on skills/exp + $750 per month rent discount for live-on (if desired) + quarterly team bonus + health/dental/vision/matching401K + on-call appreciation bonus + fun company events Most Important Responsibilities • Work closely with your team members to complete service requests and make-readies in a timely fashion with high-quality craftsmanship. • Share your knowledge with coworkers and assist each other when challenges arise. • Go above and beyond the call of duty for residents to provide excellent customer service. • Manage your time wisely and communicate throughout the day. • Anticipate problems that residents might have before they even occur. Most Important Qualifications • MUST BE A GO-GETTER with a proven track record of stepping up to the plate and taking initiative. • 2+ years of recent hands-on experience in apartment maintenance, preferably on a demanding garden-style community with high standard for customer service. • Solid track record of HVAC skills, EPA certification preferred, plumbing, drywall, carpentry, appliance repair and electrical. • Vehicle, valid driver's license, tools, must be willing to pull call. • Ability to assess and address problems quickly, good organization skills and strong follow up. Privately-held and based here in Baltimore, we own and operate all of our assets and invest in the long-term. EOE