WHO WE ARE & WHAT WE DO Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only: • Level II Trauma Center • Primary Stroke Center • Level III Neonatal Intensive Care • Pediatric Intensive Care • The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. HOW YOU'LL MAKE AN IMPACT • Under the supervisor’s direction, answers incoming calls, schedules patient appointments, and sends messages to appropriate clinics for follow up. • Enhances and contributes to a safe environment for all colleagues, visitors, and patients. • Answers incoming telephone calls efficiently and courteously. • Schedules patients’ appointments in accordance with policy. • Provides information to patients. Performs and documents provider office and onlineaudits. • Communicates provider coding accuracy concerns and challenges. • Maintains accurate, up-to-date records and generates reports. • Performs miscellaneous duties. WHAT YOU’LL NEED TO APPLY • High school diploma or equivalent (e.g., certificate of high school equivalency). • Two (2) years of relevant, job-related work experience.