We are seeking a highly organized and proactive Loan Coordinator to work in-office and support the daily operations of our mortgage branch. This individual will play a key role in driving branch loan pipelines, ensuring smooth workflow management, and providing operational support to Branch Managers, Regional Managers, and Loan Officers. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced, team-oriented environment. Key Responsibilities • Manage and monitor branch loan pipelines from application through closing. • Coordinate with Loan Officers, Processors, Underwriters, Escrow, and Title partners to help ensure loans move efficiently through the process. • Assist Branch Managers and Regional Managers with day-to-day branch operations and administrative functions. • Track loan milestones and proactively follow up on outstanding conditions, documentation, and deadlines. • Maintain accurate loan records and ensure files are organized and compliant with company policies. • Prepare and distribute pipeline, production, and operational reports as requested. • Serve as a point of contact for borrowers, referral partners, and internal team members regarding loan status updates. • Help identify process improvements that increase efficiency and support branch growth. • Coordinate meetings, training sessions, and branch communications. • Support leadership with special projects and other duties as assigned. Qualifications Required • High school diploma or equivalent. • Strong organizational, communication, and multitasking skills. • Proficiency in Microsoft Office Suite and mortgage-related software systems. • Ability to prioritize tasks and meet deadlines in a fast-paced environment. • Professional demeanor and strong customer service skills. Preferred • Bachelor's degree or college coursework preferred. • Previous experience in mortgage lending, banking, loan processing, loan coordination, or financial services. • Familiarity with mortgage loan products, loan origination systems, and lending guidelines. Skills & Competencies • Strong attention to detail • Excellent follow-up and time management • Problem-solving abilities • Team-oriented mindset • Ability to manage multiple priorities simultaneously • Strong verbal and written communication skills This in-office position is critical to the success of the branch by helping drive loan pipeline performance, supporting leadership, and ensuring efficient day-to-day operations. The Loan Coordinator will work closely with Branch and Regional Management to help achieve production goals and deliver an exceptional customer experience.