Position Summary: We're looking for a reliable, energetic team member to join our store as a Retail Stock Receiver & Customer Service Associate. This dual-role position is central to how our store runs — you'll keep our shelves stocked, our stockroom organized, and our customers smiling. If you thrive on variety, take pride in a job done right, and enjoy working with people, this role is for you. Key Responsibilities: Receiving & Inventory • Receive, verify, and process incoming shipments against purchase orders and packing slips • Inspect deliveries for accuracy, damage, and discrepancies; report and document any issues • Unpack, label, and organize merchandise for the sales floor or stockroom • Stock shelves, displays, and fixtures according to planograms and store standards • Perform regular inventory counts and assist with cycle counts and annual inventory audits • Maintain a clean, safe, and organized stockroom and receiving area • Operate pallet jacks, hand trucks, and other receiving equipment safely • Communicate low-stock levels and product needs to management Customer Service • Greet and assist customers in a friendly, professional manner • Answer product questions and help customers locate merchandise • Process sales transactions accurately using the POS system, including cash, card, and returns • Handle customer concerns and complaints with patience and a solutions-focused attitude • Maintain a clean, well-merchandised sales floor during customer-facing shifts • Assist with floor moves, markdowns, and promotional setups as needed Qualifications: Required: • High school diploma or GED • Ability to lift and carry up to 50 lbs repeatedly and stand for extended periods • Basic math skills and attention to detail for shipment verification and cash handling • Dependable, punctual, and able to work a flexible schedule including weekends and holidays • Strong communication skills and a positive, team-oriented attitude Preferred: • 1+ year of experience in retail, warehouse, or receiving environments • Familiarity with inventory management systems or POS software • Experience operating pallet jacks or other warehouse equipment (certification a plus) • Bilingual a plus Work Environment: This position involves both stockroom and sales floor work. You can expect a fast-paced environment with frequent lifting, bending, and standing. Stockroom areas may be temperature-variable. Retail hours apply, including evenings, weekends, and peak season availability. Compensation & Benefits: • Competitive hourly wage based on experience • Employee discount • Paid time off (full-time positions) • Health, dental and vision benefits available (full-time positions) • Opportunities for advancement into supervisory roles Visit us at: Sunlinerdiner.com