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Customer Care Team

Hangout Hospitality Group · hangouthospitalitygroup.com
Gulf Shores
Apply on Hangout Hospitality Group’s site

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The job in short

Customer care team support.

Details

Found
25 d ago · posted 2026-05-05
Location as listed
Gulf Shores, AL, US
Role
Customer Service Representative
Source
The company’s own careers site

Full description

About the Role: We’re searching for energetic, guest-obsessed Customer Care Team to join our beachfront team. In this role, you’ll be the face of our restaurant—greeting, engaging, and creating exceptional experiences for every guest who walks through our doors. If you live and breathe hospitality, thrive in fast-paced environments, and know how to turn moments into memories, we want to meet you. What You’ll Do: • Welcome and engage guests with warmth, enthusiasm, and a smile • Act as a floor ambassador—helping guests with seating, navigating wait times, and resolving issues quickly and professionally • Support the host, server, and management teams to ensure smooth flow during peak hours • Be proactive in anticipating guest needs and offering personalized service • Keep high-energy vibes and a clean, guest-ready environment at all times • Assist with line control, special requests, and large party coordination • Promote the brand and overall experience in every interaction What We’re Looking For: • Passion for hospitality and delivering unforgettable guest experiences • Excellent communication and people skills • Ability to stay calm and upbeat under pressure • Team-oriented mindset and positive attitude • Reliable, flexible, and available to work night shifts and weekends • Previous hospitality or guest service experience is a plus • Must be 18+ and authorized to work in the U.S. Join us for a fun, high-energy season at one of the busiest spots on the beach. Whether you’re part-time or full-time, your attitude and enthusiasm are what make the difference.

Customer Service Representative jobs in the United States · All Hangout Hospitality Group jobs

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