Vehicle Rental Sales Agent Wayne Akers Ford is seeking an Automotive Rental Agent to join our growing team! In this role, you will be responsible for providing excellent customer service while renting vehicles to customers. You will be responsible for making reservations, completing rental agreements, collecting rental fees, and ensuring rental vehicles are in safe and working order. You will also be responsible for resolving customer complaints and providing support in the event of an accident. To be successful in this role, you must have strong interpersonal and communication skills and be knowledgeable about trucks and rental policies. If you have a passion for customer service and thrive in a fast-paced environment, we would love to hear from you. Offers Competitive Pay: Hourly Rate + Bonus BENEFITS: • Health Insurance • Dental Insurance • Vision Insurance • Life Insurance • Vacation • 401K RESPONSIBILITIES: • Greet customers and provide information about rental services • Explain the terms and conditions of rental services to customers • Answer customer’s questions about rental services • Listen to customer concerns and address appropriately • Make reservations according to customer’s requirements • Process payments and provide customers with rental contracts • Inspect vehicles for damage and cleanliness before rental • Ensure that vehicles are returned in the same condition they were rented in • Handle complaints and document all rental transactions QUALIFICATIONS: • Bi-Lingual • Excellent customer service • Strong communication skills • Computer Proficiency • Ability to multi-task • Valid Driver’s License and good driving record • Pass a criminal background and drug test • Be authorized to work in the United States Position requires on-site in-person attendance "Florida Drug-Free Workplace: Pre-employment Drug Testing" We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.