Overview Customer Service Representative – Immediate Hiring At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience. Responsibilities The Position: Come be a part of an exciting and growing team! Agents will provide excellent service and assist inbound callers. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities. Positions start at $18/hr. Must have schedule availability for 3:00pm-Midnight (5 days/week) Sunday-Thursday or Tuesday-Saturday. In Office Position (Location: 120th & Maple Area) Qualifications You Will Need: • Above average customer service skills • Strong verbal communication skills when interacting with customers and co-workers • Friendly and energetic attitude • Computer knowledge and Internet skills • Ability to navigate between multiple computer screens/tabs • Quick learner with ability work independently • Ability to work both as an individual and as a team member • 3:00pm-Midnight Sunday-Thursday or Tuesday-Saturday schedule required • Ability to work in office (Location: 120th & Maple area) Nice to Have: • High school Diploma or equivalent • Must be familiar with phone Apps, Internet, Email, and Microsoft Office • Previous call center experience preferred EMS Offers: • Paid on-the-job training • Medical, dental, vision, and life insurance benefits • Causal dress attire • Individual work spaces • Free parking • North-West Omaha location