SPRINKLER SERVICE TECHNICIAN JOB DESCRIPTION Job Responsibilities include but are not limited to: • Installation of fire sprinkler systems in residential, commercial, and industrial buildings • Installation, service, and trouble-shooting of automatic fire sprinkler systems along with all its related equipment • When applicable, direct and/or participate in the trenching and repair of underground mains including backfilling and tamping • Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems • Ensure that all equipment; including any specialty valves and fire pumps are installed in strict compliance with manufacture’s requirements • Conduct/coordinate necessary testing of the system Ensure required certifications are complete • Maintain open communication with the customer and provide information to the customer as required • Perform all other duties assigned Expectations: • Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily • Safety First • Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc. • Ensure timely and accurate Incident and Accident Reporting • Hold yourself accountable for all Safety Initiatives • Hold yourself accountable for Safe Driving of Company Vehicles • Ensure awareness and support of Stop Work Authority • Complete all Training Requirements – Safety, Certifications, etc. • Ensure all required documents are complete, accurate and professional, with required signatures • Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc. • Keep jobsites clean and organized • Ensure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent • Support and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc. • Timeliness – at the job on time; attendance; communication with supervisor; paperwork • Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities • Maintain Quality Control i.e. reduce the need for return trips and warranty work • Maintain a Professional appearance • Communicate effectively and professionally within the department and with internal and external customers • Teamwork – maintain positive interactions within your team, local office, etc. • Actively Participate in required team meetings • Ability to work overtime, out of town or on-call as needed Knowledge: • Must have knowledge of fire sprinkler piping systems which includes fabrication of related piping and the various materials and applicable joining methods • Understand fire protection installation requirements • Ability to properly read fire protection blueprints • Minimum education of High School Diploma or Equivalent • American Fire Sprinkler Association training program designed for fire sprinkler foreman, preferred • Certified state/federally-accredited Foreman, preferred • State Backflow testing and repair certification, preferred • Forklift and scissor lift certification, preferred • Nicet II & III certification, preferred • Understanding of NFPA codes and standards Work Experience: • Minimum of 3 years of experience as a fire sprinkler helper, preferred • Minimum of 3 years of experience as a fire sprinkler apprentice/fitter, preferred Skills and Competencies: • Ability to take direction from upper management • Accurately complete and maintain all paperwork • Maintain vehicle and tools as per company policy • Must have valid state driver's license and good driving record • Self-motivated, Ambitious, Interactive, Communicative, Detail-oriented, and Organized • Knowledgeable with NFPA 13 rules and all necessary codes • Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc. • Demonstrate positive team work and ability to be a team leader and mentor • Maintain a clean and safe work environment • Comply with all company safety practices and the safety handbook • Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction NO THIRD PARTY