SPRINKLER REMODEL SALES Job Responsibilities include but are not limited to: • Acquire necessary bid documentation to include plans, specifications, and GC info. • Prepare estimates and proposals using current bid tools. • A continued commitment in pursuit of new customers by scheduling sales calls, follow up leads and utilizing outlined market strategies. • Meet or exceed sales budget goals set by service operations manager • Promote a positive ongoing relationship with customers and end users • Estimate hard bid contracts and provide a proposal to the customer on the bid date • Conduct job site surveys to ensure the accuracy of the estimate • Prepare assigned reports needed for invoicing (Customer set up sheet) • Maintain inspection and service sales log for all deficiencies and service bids and proposals • Demonstrate effective communication skills when interacting with all internal and external customers • All other duties assigned Expectations: • Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily • Safety First – • Start each meeting with a Safety Topic – internal and external • Ensure Safe Driving of Company Vehicle or Personal Vehicle • Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10-15%, 1.5M) • Provide estimate and required budget details for all jobs bid • Provide detailed Scope Sheets for all jobs bid • Pursue Bid Tabs for all estimates that are not awarded • Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio • Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention • Maintain Customer contacts and appointments on Outlook calendar that is accessible by Manager • Ensure New Customer Development (minimum of 2 to 4 new customer/year) • Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities • Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates • Submit Expense Reports timely; ensure expenses are targeted and approved in advance • Maintain an Active Membership with Organizations to promote leads and support customer relationships - 2 organizations with 6-8 functions/year • Actively Participate in required Weekly/Monthly/Quarterly team meetings • Proposals – • Use Proposal Numbers – Initials plus year – i.e. SP21-01 • Ensure proper formatting, details are complete, with a professional appearance • Participate in ongoing training – SOPs, Codes/Technical, Customer Service, Software, etc. • Review Profitability reports for accuracy and estimation improvement opportunities • Support and Ensure Adherence with Company SOPs – Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc. • Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc. • Actively participate in Lunch N Learns, events, trade shows, etc. • Partner with Marketing and Business Development Team • Know the Allied “Why” – maintain a consistent message Knowledge: • Minimum education of High School Diploma or Equivalent • General understanding of Microsoft office products • Working knowledge of NFPA and AHJ requirements Work Experience: • Previous experience with customer service in an office setting • Sprinkler Sales experience a plus • NICET certification preferred Skills and Competencies: • Strong verbal skills and written communication, and time management skills • Ability to take direction from upper management • Accurately complete and maintain all paperwork • Demonstrate positive team work and ability to be a team leader and mentor • Maintain a clean and safe work environment • Ability to perform work in an efficient and organized manner and maintain thorough record keeping skills • Ability to professionally communicate with customers and provide excellent customer service