Job Description Part-Time & Full-Time / Nights & Weekends Available Compensation: $15 / Hour Duties and Responsibilities · Go the extra inch with every customer and go the extra mile by following the Find a way to their Heart vision statement. · Greet customers within ten seconds with a warm welcome. · Assist customers with wants or needs while modeling the Fair Oaks Farms image. · Answer questions regarding Fair Oaks Farms brand and products, tours, restaurant/food options and merchandise. · Cross sell all brand products such as Fair Oaks Farm tours, Farm House Restaurant, Cowfe. Cheese, Milk and Ice cream products as well as any BP promotions. · Recommend, select, and help locate or obtain merchandise based on customer needs and desires. · Compute sale prices, total purchases, receive and process cash or credit payment using a POS system. · Answer telephone calls and direct inquiries to proper personnel. · Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. · Stay informed and up to date with company’s news and applying new knowledge to your job. · Analyze information and evaluate results to choose the best solution and solve problems. · Sample cheese and Ice cream as requested by customers. · Scoop and serve Ice Cream following the provided recipes to maintain product quality. · Handle complaints, settle disputes, and resolve grievances and conflicts when possible, or otherwise negotiating with others. · Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. · Lift 30 lbs or more. · Stock, clean and organize all merchandise shelves, coolers, and storage. · Wash, sweep, mop, and dust when needed. · Wash and clean bathrooms. · Handle and dispose garbage. · Other duties as assigned by Manager or Assistant Manager. Position Requirements · Talking to others to convey information effectively. · Actively find ways to help each other to carry out all job duties assigned. · Job requires developing a practical working environment along with self-guiding with little or no supervision. · Developing specific goals and plans to prioritize, organize, and accomplish your work. · The ability to multitask and complete tasks assigned in a fast paced environment. · The ability to communicate and coordinate well with others by displaying respect to customers and co-workers. · Standing for more than 8 hours. · Must have flexible hours, open availability and work weekends. · Honest, reliable, responsible and dependable. - Basic math skills.