Job Description • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. • Maintains automotive records by recording problems and corrective actions planned. • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Why choose us? *Flexible Schedules * Medical * Dental * Vision * 401k * Paid Time Off* **Power Auto Group** **Family-Owned Business** * SUBLIMITY * SALEM * ALBANY * CORVALLIS * Join our team today! Power Auto Group is an Equal Opportunity Employer. Job Type: Full-time