Job Responsibilities • Customer Service. Greet and take care of every customer that enters the department. Address all customer requests and concern in a timely manner. • Uphold department standards by ordering, pricing, and merchandising all deli/bakery items. • Ensure that all deli/bakery products are up to company standards of freshness and prepared according to company procedures. • Manage the deli/bakery associates by allocating and assigning tasks based on business needs. • Staff the department. Partake in interviews for your department. We have a seasonal business and need to create staffing plans accordingly. • Scheduling for the Deli & Bakery Departments. • Ability to effectively communicate via phone call, text message, and email in a timely manner. • Handle Employee Relation issues in your department. Partner with your store manager and HR department when needed to address performance/conduct issues. • Provide training to new hires as well as existing employees in your department. Work to cross train employees in and out of your department. • Communicate to the bakery/deli team store events going on, new products, change in procedures, etc. • Uphold the company’s safety standards in your department. Teach and train all employees on these standards. In case of injury, all injuries need to be reported to the management team. • Ensure you kitchen and food handlers are complaint with the IL Health Code Rules and Regulations. • Maintain a broad knowledge of bakery/deli products. • Keep up on special deli/bakery ordering needs that arise for certain times of the year or for holidays, as well as cooking trends. • Review past sales records and current forecasted numbers to make the best staffing and ordering decisions. • Write your department schedule for all associates to align with stores payroll budget. Staff departments according to the needs of the business. • Manage department loss of product. Handle and process all loss according to company policy. • Other related duties as assigned. Requirements • 18 years of age • ability to lift 40 pounds • ability to stand for 5 consecutive hours Benefits • Insurance Package after 60 Days of Employment • Paid Time Off after 1 year of Full Time Service Hours: 40 hours a week