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Server/Busser

The Pierre, a Taj Hotel, New York (IHMS LLC) · thepierreny.com
New York
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Details

Found
29 d ago · posted 2026-09-10
Location
New York, NY, US

Full description

POSITION OVERVIEW: The Magic Table Server delivers an interactive, elevated guest experience in a high-profile, immersive dining environment. This role requires engaging guests proactively, delivering impeccable service, and supporting the concept’s dynamic and creative vision. KEY RESPONSIBILITIES • Greet and engage guests warmly and enthusiastically. • Present and describe menu items professionally and clearly. • Take accurate food and beverage orders and ensure timely delivery • Anticipated guest needs and provide creative, personalized service. • Collaborate with the team for a smooth, high-energy service. • Follow hotel and union policies, including safety, hygiene, and service standards • Participate in concept-specific trainings and briefings. • The ability to recognize and address potentially intoxicated, disruptive or undesirable guests. • The ability to respond properly in any hotel emergency or safety situation. • The ability to perform other tasks or projects as assigned by hotel management and staff. Additional Key Responsibilities • The ability to deliver food and beverage items from the kitchen to the guest’s table in a timely and efficient manner. QUALIFICATIONS and REQUIREMENTS: • Previous find dining or high-profile guest service experience preferred. • 1-2 years of food and beverage service experience. • Excellent knowledge of food, preparation, and wines. • Strong verbal communication and interpersonal skills. • Ability to engage guests dynamically and interactively. • Excellent teamwork and collaboration. • Ability to remain composed under pressure. • Reading, writing and oral proficiency in the English language PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: • Standing and walking • Lifting plates, punchbowl, some furniture • Carrying • Push/Pull food carts • Sitting • Partial forward bend • Repetitive static elbow flexion Force: • 60 lbs Punchbowl (carried by 2) • 35 lb Tables • 2-3 plates of food at one time (10-15 lbs) Repetitions: • Walking: continuous at high speed • Carrying 35 lbs tables approximately 100 feet several times a day • Carrying plates: very repetitive • Carrying 60 lb Punch bowl 2 x day • Push/pull food carts: very repetitive • Help houseperson/busperson move furniture and arrange buffet 2-3 x week • Sit down: 15 minutes per shift for briefing Sensory: • Sight, speech, and hearing for communication with guests.

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