Customer Support Manager II
RIM logistics, ltd. · rimlogistics.com
New JerseyOn-siteMid level
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The job in short
Customer support account management for B2B accounts.
LogisticsCustomer supportB2B
Details
- Found
- 38 d ago · posted 2026-09-29
- Location
- RIM - New Jersey Branch
Full description
This position is responsible for the retention, growth, and operational excellence between RIM and our customers. Responsible for the day-to-day management of assigned accounts, ensuring client satisfaction, support and meeting targets established by organizational sales strategy, maintain exceptional levels of service through cross functional channels and support/implement other improvements within the Branch Business Development Group as required. This position will be required to know and adhere to RIM’s Quality policy and uphold quality standards as well as conform to policies and procedures.
RIM logistics, ltd. is an Equal Opportunity Employer
Additional incentives may be provided as part of the total compensation package.
Full-time employees are eligible for a wide range of benefits as follows:
Medical
Dental
Vision
401(k) Plan
Health Savings Account
Transportation Savings Account
Short Term Disability
Voluntary Critical Illness & Accident Insurance
Wellness Benefits
Paid Time Off
Cultural Heritage Day
Volunteer Time Off
COMPANY PAID:
Life Insurance & AD&D
Long Term Disability
Recognition Program
Employee Assistance Program
Employee Resource Group/s
401(k) Discretionary Company Matching Contribution