Overview Join the Papalia Home Services team as a Residential Drain Service Technician in Boxborough, MA! Are you an experienced Residential Drain Service Technician looking for a rewarding career with a company that genuinely values its employees? We offer an environment where your expertise is valued, and your hard work is rewarded. As a part of our team, you will have the opportunity to make a meaningful impact within the local community. Papalia Home Services has been delivering trusted home comfort solutions across the Boston Metro West area since 1990. We provide top-tier plumbing, heating, cooling, electrical, and water filtration services. We proudly serve communities including Acton, Boxborough, Westford, Concord, Sudbury, Lexington, and more! Important: This is not an apprentice or entry-level position. Applicants must meet the certification requirements listed below to be considered. Why Choose Us? • Competitive, performance-based pay • High-quality residential HVAC environment • Supportive team culture and advanced tools • Long-term stability with a respected family-run company • Clear career advancement and cross-training opportunities • Innovative leadership focused on growth and investing in people Responsibilities • Perform inspections, diagnoses, and repairs of residential plumbing systems, with a focus on drain issues • Utilize industry-leading tools and techniques to identify and resolve drain blockages, leaks, and other plumbing-related problems • Communicate effectively with customers to explain issues, provide recommendations, and ensure satisfaction • Maintain accurate records of services performed, parts used, and time spent on each job • Always adhere to company safety protocols and best practices Qualifications • Previous experience as a plumbing technician, with a specific focus on drain services • Proficiency in diagnosing and repairing a wide range of drain issues, including clogs, leaks, and backups • Strong communication skills and a customer-centric mindset • Ability to work independently and as part of a team in a fast-paced environment • Valid driver's license and clean driving record Benefits • Medical, Dental, and Vision Insurance • 401(k) Retirement Plan with company match • Company-paid Life and Long-Term Disability Insurance • Optional Short-Term Disability and Voluntary Life Insurance • Generous Paid Time Off and Holiday Schedule • Fully stocked company vehicles and tool stipend • Continuous training opportunities Compensation: $70,000–$120,000 per year (based on performance and experience) Location Boxborough, MA Apply Today! If you're a skilled professional who takes pride in doing things well and wants to be part of a team that truly supports your growth, apply today! Papalia Home Services is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment. Additional Information Pre-employment background check and drug screening may apply, subject to local laws. Posted Min Pay Rate USD $70,000.00/Yr. Posted Max Pay Rate USD $120,000.00/Yr.