Job Title: Financial Recovery Services Administrator (Collections) Status: Full Time Location: East Alton, IL Salary: $16.38 - $19.27 Benefit Information: https://www.1stmidamerica.org/docs/default-source/pdfs/benefits-summary-at-a-glance-2026.pdf About Us: 1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Financial Recovery Services Administrator. Job Summary: We are seeking a Financial Recovery Services Administrator to assist the Financial Recovery Department with member delinquencies and collection processes and creating departmental reports. Key Responsibilities: - Updates and maintains various reports and tracking modules. - Compiles monthly reports for management. - Processes and maintains all credit union collateral protection insurance (CPI) with vendor. - Manages daily reports for accounts that have been charged off. - Report monitoring and follow up with account maintenance for rejected loan payments. - Handles credit life and disability claims with credit union vendor. - Provides backup assistance with repossession processes. Qualifications: - High school diploma or equivalent. - One year to three years of similar or related experience. - Strong communication skills and attention to detail. - Proficient with Microsoft products (Outlook, Word, and Excel). - Intermediate math skills What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday – Friday 8:00 AM – 5:00 PM Disclaimer: Must be able to work and travel to different credit union locations as determined by management. 1st MidAmerica is an Equal Opportunity Employer.