SH1 Shift Supervisor Job Description Full time role Location: Bronx, NY • Create and coordinate the schedules of the operations staff to ensure there is 24-hour/7 coverage at the facility. • Determine the trainings needed for the operations staff. • Schedule monthly operations staff meetings and provide guidance on changing policies and protocols or the program. • Approve operations staff hours for bi-weekly timecards • Complete performance evaluations for assigned team • Ensure the safety, security and integrity of all residents and guests, as well as the physical environment of the facility. • Conduct periodic facility walk-throughs during shift. • Schedule and assist in monthly fire drills, and ensure all residents are out of the facility safely. • Attend all trainings and meetings directed by your supervisor. • Work independently with minimal supervision. • Provide excellent customer service and confidentiality at all times. • Communicate with the clinical staff regarding client’s behaviors. • Enforce the Residential Code of Conduct and/or House Rules at all times. • Monitor the security cameras and fire panel frequently during a shift. • Complete all administrative paperwork as it relates to completing incident reports, shift summaries, work orders. • Oversee and track bed management procedure for the facility • Coordinate completion of client intakes once new clients arrive onsite MINIMUM QUALIFICATIONS: • Minimum of one years in a supervisory capacity preferred • Minimum two years working with homeless or special needs population • Demonstrated experience and success working with diverse individuals and special needs populations • Trained in CPR & First Aid, Opiate Overdose Prevention, Fire Safety Systems (F80), crisis intervention, de-escalation preferred, Food Handlers certification • Solid verbal and written skills • Bachelor’s Degree or equivalent experience preferred • Proficient with Microsoft Office Suite • Perform other duties as assigned by supervisor