Internal Sales Associate - Miami Bilingual in English and Spanish required Solis Health Plans is a new kind of Medicare Advantage Company. We provide solutions that are more transparent, connected and effective for both our members and providers. Solis was born out of a desire to provide a more personal experience throughout all levels of the healthcare journey. Our team consists of expert individuals that take pride in delivering quality service. We believe in a culture that collaborates and supports one another, and where success is interlinked and each employee is valued. ***Medicare Sales Experience Required*** POSITION SUMMARY Responsible for advising Medicare Beneficiaries on the plan benefits offered by SOLIS Health Plans. ESSENTIAL DUTIES & RESPONSIBILITIES • Performs compliant sales presentations to enroll prospective members into the Plan as per Marketing Policies and Procedures while complying with State and Federal Guidelines. • Ensures only Medicare Approved Materials are used during presentations. • Conducts in-person appointments at participating medical centers or prospect’s home. • Converts appointments into enrollments. • Checks enrollment paperwork for accuracy and completion. • Coordinates new member’s first visit with their primary care physician. • Maintains enrollment rate that is deemed acceptable. • Achieves corporate enrollment goals. • Communicates effectively in person and by phone. • Requires daily use of considerable discretion and judgment. • Resolves member issues concerning plan benefits, medication copays, etc. • Assists members as deemed necessary. • Communicates effectively with other professional and support staff in order to achieve positive customer outcomes. • Promotes and contributes to a positive, problem-solving environment. • Assists customers, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. • Complies with company policies and procedures and maintains confidentiality of customer medical records in accordance with state and federal laws. • Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations. • Participates in meetings, training and in-service education, as required. • Performs other duties as assigned. SUPERVISORY RESPONSIBILITY None QUALIFICATIONS & EDUCATION To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school graduate or equivalent; or equivalent combination of education and experience. • Agent License 2-15 (Life, Health & Variable Annuity) or 2-40 (Health), in good standing, required • Certificate of completion for either Gorman or AHIP for corresponding year • Copy of Continuing Education transcripts • National Producer Number • Valid drivers license • Reliable transportation • Must be goal and result driven (ability to meet quotas) • Attention to detail • Data entry Skills • Flexible schedule in order to meet with prospective members during non-business hours • Excellent computer knowledge is required, including proficient knowledge of Microsoft Office • Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies • Excellent listening, interpersonal, verbal and written communication skills with individuals at all levels of the organization • Ability to work effectively independently and in a team environment • Ability to read, analyze, and interpret technical procedures or governmental regulations • Ability to write reports, business correspondence, and procedure manuals • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public • Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area and volume • Ability to define problems collects data, establish facts, and draw valid conclusions • Strong decision-making, analytical skills • Must be self-motivated, organized and have excellent prioritization skills • Must be able to work well under stressful conditions • Must be able to work in a fast paced environment • Fluency in Spanish • Excellent customer service skills Benefits: • Base Salary + Commission • 401(k) matching • Cell phone reimbursement • Dental insurance • Flexible spending account • Health insurance • Mileage reimbursement • Paid time off • Vision insurance Work Location: In person What Sets Us Apart: Join Solis Health Plans as an Internal Sales Agent and become a catalyst for positive change in the lives of our members. At Solis, you will be part of a locally rooted organization deeply committed to understanding and serving our communities. If you are eager to embark on a purpose-driven career that promises growth and the chance to make a significant impact, we encourage you to explore the opportunities available at Solis Health Plans. Join us and be the difference!