To provide a professional, courteous and efficient service to Cadogan Tate’s clients, vendors and employees, while performing a client management support function. Knowledge, Skills and Experience • Bachelor’s Degree in a related field, such as Business Administration or Art • Experience in Logistics, Fine Art and Interior Design is beneficial • Proficiency in Microsoft Office Software and internal computer software, Moveware / Studio (training will be provided) • Impeccable communication skills, both written and spoken • An excellent telephone manner that is polite and courteous at all times • Excellent time management and organizational skills – Ability to multi-task as required • Three to five years of logistical, warehousing and art handling experience, including packing preferred. • Excellent problem-solving skills • Ability to accurately execute detailed paperwork • Team player, able to work with all levels of staff in a dynamic environment • Comfortable in a results-driven workplace Key Responsibilities • Able to manage small jobs from quote stage to billing completion. Also, able to manage large projects with supervision. • Works closely with the packing department and handles majority of small parcel interstate FedEx air shipments. • Supporting Account Managers with their day-to-day workload including setting up client files, creating purchase orders, entering Studio data, producing bill of ladings and generating invoices • Liaising with the Dispatch and Operational departments regarding collections, deliveries and packing requirements ensuring the client’s expectations are met • Ensuring the department calls are handled in a prompt and professional manner • Assisting General Manager, VP of Client Services and Director when required • Taking care and focusing attention on all administrative duties to ensure accuracy General • Ensure compliance with all HR policies and procedures, and all other Company policies and procedures in place • Adhere to all Health & Safety policies and procedures • To act at all times in the best interests of Cadogan Tate, its customers and its employees • 3-5 years of experience in Logistics, Fine Art, Interior Design, and art handling experience, including packing preferred. Operating Dimension/Decision Making Authority All decisions to be reviewed by manager initially. Once a level of operating authority has been reached decision making authority level will be reviewed and agreed. Revenue To be confirmed by management Budget To be confirmed by management Headcount N/A Other Other Information (Relevant to understanding the job) • All employees are part of a team and should maintain an awareness of the important elements of other employees’ responsibilities with whom their own responsibilities overlap. • Employees must work co-operatively and supportively with other employees. • Employees have a responsibility to report any concerns to their supervising manager or to Head Office. • Employees must be aware to act as an ambassador for Cadogan Tate and ensure that at all times when on company business a professional and courteous manner is projected. • The responsibilities listed in this job specification should be regarded as a guide and not a comprehensive list of all the daily requirements of your job.