Location This position is located at 2801 W. Big Beaver Rd., Troy, Michigan, 48084 United States Role Summary The Anthropologie Weddings Styling Associate contributes to a profitable and customer-centric environment by supporting the shop management and styling team in selling, service, and daily operating procedures. Role Responsibilities Customer Experience • Acts as a brand representative reflective of the company values; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspire the customer • Drives a selling culture by providing support to the styling team and offering individual attention to customers; utilizes technology to provide a frictionless client experience • Works alongside Stylists to foster ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events Teamwork + Communication • Contributes to overall team morale by being positive, confident, respectful, and helpful to others • Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, fit sessions, store initiatives, and brand focuses • Exhibits a willingness to learn and actively participates in selling and service strategies to accelerate self-development and career progression Visual + Business Operations • Assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling • Supports leadership and styling team with executing service and selling strategies to impact store goals and profitability; understands key metrics and how they contribute to the overall profitability of the shop • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications • Anthro and Anthro Weddings brand fan • Experience in customer service • Experience being a team player • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from USD $15.50/Hr. US EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.