Job Title: Phone Representative Location: 335 N River Street Suite 200, Batavia IL, 60510 Job Type: Full-Time, In-Office Only (No Remote) Reports To: Office Manager / HR Department Position Summary: We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing calls to our office. The ideal candidate will possess a clear speaking voice, strong interpersonal skills, and demonstrate proficiency in Microsoft Office tools. This is an in-office only position—remote work is not permitted. Key Responsibilities: - Contact customers via phone, email and forward company training materials and training events - Track and confirm customers receipt of information and or attendance - Professional and comfortable with speaking on the phone. Work Environment & Schedule: Standard business hours, 8:00 AM – 5:00 PM Office-based position; must be physically present at the assigned location Business casual dress code Benefits (if applicable): PTO Accrual Policy, and option to select benefits we offer. Apply: Please submit your resume and a brief cover letter to [email protected]. Candidates selected for interviews will be contacted directly.