Overview Why We Need Your Talents Maintain a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino & Hotel. Responsibilities Where You'll Make an Impact • Install, troubleshoot, repair, and provide end-user support for Audio Visual equipment and Audio Visual control systems; including peripherals, PC's, speakers, TVs, LED Walls, amplifiers, RF equipment, Ethernet hardware, cabling systems, control system hardware and AV related software • Set-up, operate, and troubleshoot video and audio systems • Maintain AV equipment inventory; replacements and/or inventory requests • Maintain and assist in all back-of-house A/V including conference rooms and training rooms • Assist and advise on special event systems support, entertainment systems, back of house AV systems, as well as marketing and media systems • This is a non-uniformed position, which requires the team member to be in compliance with non-uniformed appearance standards while on duty • Work flexible hours including evenings, overnights, weekends, and holidays including but not limited to participating in the on-call rotation program • Ensuring the safety and security of all guests, clients, entertainers and team members/employees • Other duties as assigned Qualifications Skills You'll Need to Succeed • Ability to assume responsibility for independent/self-directed action • Ability to perform assigned duties under frequent time pressure in an interruptive environment • Must have strong time management skills • Ability to effectively work independently and as part of a team • Ability to share or divide attention among several ongoing activities, projects, or assignments • Must be able to work flexible hours including evenings, overnights, weekends and holidays and must be able to participate in the on-call rotation program • Experience in audio / video setup and maintenance • Knowledge of signal flow for audio and video • Knowledge of IT Network Infrastructure • Ability to install new and maintain existing hardware • Strong guest service skills • Communicate effectively and efficiently • Advanced knowledge of Audio Visual and AV control systems • Experience with QSys, Crestron, ETC, Mosaic, Paradigm, and/or Analog Way preferred • Excellent technical, problem solving, interpersonal, oral & written communication skills A Few Must Haves • Education: Technical degree or certification preferred • Experience:  Minimum of 2 years’ experience in Audio / Visual • Excellent technical, problem solving, interpersonal, oral & written communication skills • Must be able to comply with all state gaming regulations, which may include obtaining a license. Perks We Offer You • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents • Generous retirement savings options are available. • Free uniforms • Free parking • Discounted meals • Service and Attendance bonuses • Tuition reimbursement • Discounts on hotels, theme parks, travel, and more! Physical Requirements • Must be able to lift and/or push up to 80 lbs. • Must be able to work standing for up to 4 hours at a time • Must be able to work in small, confined areas • Must be able to bend at the waist • Able to work from a ladder at 8 and 12 feet • Must be able to reach above the head Life at Live! • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. • You will work in an environment where smoking is allowed.