Summary The top candidate will work with our highly skilled team to provide industry-leading customer service and support for John Deere SmartGrade and Topcon machine control solutions. The candidate will complete installations, calibrations and troubleshooting for customers and work side-by-side with the Precision Construction Sales Specialists to deliver outstanding customer experience. Essential Functions • Articulate and promote customer benefits of technology and value that Murphy Technology Solutions provides customers. • Have a clear understanding of grade control activities and applications that take place on customer job sites. • Install, calibrate, and prepare machine control systems and verify optimal performance prior to machine delivery. • Support and diagnose customer issues with machine control systems or jobsite grade management and perform repairs. • Set-up base and rovers and localize jobsites as needed. • Support Precision Construction Sales Specialists with technical questions • Deliver customer and internal training for machine control and grade management. • Maintain technology and industry knowledge and expertise. • Maintain inventory of grade control systems, components, and tools. • Collaborate with our team on new products and continuous improvement opportunities. • Keep up to date on competitive offerings and differences. Other Functions • Assist with other duties assigned and directed by corporate management within the framework of Murphy Tractor and Equipment Company, Inc.’s objectives. Knowledge/Skills/Abilities • Able to communicate effectively and professionally. • Strong focus on customer service. • Strong knowledge of Grade Control Solutions and construction equipment technology. • Good skills in operating vehicles and equipment used for demonstration purposes. • Able to maintain a standard operating Driver’s License. • Strong attention to detail. • Able to work effectively in a team environment. • Self-Motivated • Able to meet commitments and deadlines. • Able to complete required documentation and reports in a timely manner. • Able to perform multiple tasks simultaneously. • Able to work a flexible schedule as needed. • Able to organize and prioritize numerous tasks and complete within time constraints. • Demonstrates openness to new procedures, technology and structure. Physical Requirements and Work Schedule Employee must be able to do occasional lifting of up to 60 lbs., crawl and climb on/under heavy equipment, walk over construction/excavation sites (irregular terrain), stoop, bend, kneel, twist and stand for extended periods of time. Employee must be able to operate a motor vehicle day and night and will be asked to travel long distances with some nights out (estimated 50% travel). Education/Work Experience • Prior Sales, Service, or Vocation/Technical degree and/or equivalent work experience or training in grade control is preferred. • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. Murphy Tractor & Equipment Co., Inc. is an Equal Opportunity Employer.