Drift Beach Bar and Restaurant is seeking a floor manager for the Summer season! The Floor Manager/Assistant Restaurant Manager’s main function is to promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on associate satisfaction and delivery of prompt, courteous, correct service. The restaurant supervisor is accountable for sales and profit in his/her area. MUST be available for holidays, nights, and weekends. This position should be considered supervisory in nature – administrative tasks should be limited to scheduling with a knowledge of the budget progress report. The Floor Manager/Assistant Restaurant Manager should be on the floor at all times. General Duties • Actively support the Quality Improvement Process. • Assist in identifying and implementing a successful marketing plan for assigned outlets. • Assume responsibility of daily operation of all assigned outlets. • Assist in working toward positive financial results. • Assist in ensuring that scheduling functions are performed accurately and on a timely basis. • Assist in maintaining a highly motivated and well-trained staff. Operation Duties • Open and close shift in accordance with manager’s checklist. • Initiate aggressive guest interaction through seeking and soliciting feedback from guests. • Train, maintain and enforce all Brand service standard using use records, menus and appropriate reference materials. • Properly execute revenue and check control procedures on shift. • Handle daily associate relations (e.g., scheduling, time adjustments). • Maintain a safe and sanitary work environment for all associates and guests. • Gather and implement all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks). • Find solutions for problems such as call outs, last minute bookings or any other daily problems that may arise. • During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen and by striving to speak to all guests. • Be on the floor during entire meal classes and ensure adequate coverage. • Conduct taste panels and menu classes on a daily basis for restaurant. • Ensure that only a quality product is being served. • Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line with forecast and budget guidelines. • Ensure all side work is done on a daily basis. • Maintain proper associate uniform standards. • Manage an effective repair and maintenance program through the use of work orders, inspections, etc. • Assist any associates in his/her job performance, when required, to ensure guest satisfaction. • Understand and teach empowerment principles to ensure guest satisfaction. • Exercise station rotation to ensure stations are distributed fairly. Human Resources • Implement an effective training program for new and current associates using use records, menus and appropriate reference manuals. • Encourage problem solving by associates through proper training and empowerment. • Establish effective communication with associate to gain their trust and respect. • Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Marriott’s Guarantee of Fair Treatment policy. • Attend restaurant associate meetings. • Demonstrate positive inter-departmental relations. Administrative • Communicative directly, and/or through the use of the logbook, to next shift supervisor. • Identify and recommend incentive programs, new ideas and methods of operation. • Implement and follow through on all bookings of restaurant parties and room service hospitality suites and effectively communicate to al managers. • Assist in the development and execution of the marketing plan of assigned outlets. Profile Qualifications • Minimum of two years food service or related hospitality management experience • Written/verbal communication skills • Demonstrated leadership qualities • Able to work with teams • Basic technical knowledge of restaurant operations • Demonstrated hospitality skills • Demonstrated strong work ethic Compensation (FT Only) • Paid time off & vacation • Health, dental, vision insurance • Voluntary life and critical ill insurance • 401k • Annual performance reviews • Holiday pay (PT only) • Paid time off • 401k • Annual performance reviews