Serves hotel guests by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Maintains consistent lobby presence for prompt and efficient guest service. • Ensure arriving and departing guests receive immediate attention through portage, door opening, parking and information about Stowe and TFL in particular. • Maintain awareness of current events and all incoming groups and their needs. • Promptly and accurately deliver baggage of arriving and departing coaches. • Maintain clean front entrance through sweeping/ shoveling of front, cleaning ash trays and picking up any refuse. • Complete seasonal tasks as necessary, including but not limited to: shoveling balconies, shuttle runs, starting fires in fireplaces, etc. • Make deliveries of gifts, flowers and other amenities. • Cover switchboard agents during breaks or staff shortages.