Cashier (Guest Service Team Member) Full-Time & Part-Time | Flexible Scheduling | Benefits Available Position Summary Wally’s is hiring Cashiers (Guest Service Team Members) who thrive in a fast-paced retail environment and enjoy delivering outstanding guest service. Cashiers are responsible for creating a friendly, efficient checkout experience while accurately processing transactions using our point-of-sale (POS) system. This role is ideal for individuals who are dependable, detail-oriented, and enjoy interacting with guests while keeping operations running smoothly. Compensation & Benefits Wally’s offers a competitive benefits package to support our team members: • 401(k) with 5% company match • Company-paid medical plan option • Dental & Vision coverage • Company-paid life insurance • Paid Time Off (PTO) • Short-Term Disability (STD) • Long-Term Disability (LTD) • AD&D Insurance • Health Savings Account (HSA) • Flexible Spending Account (FSA) Key Responsibilities Guest Service & Checkout Operations • Deliver a friendly, upbeat, and professional guest experience at all times • Accurately process transactions including cash, credit, debit, and other payment methods • Scan items, record purchases, and handle returns and exchanges according to company policy • Maintain accuracy when handling cash, making change, and balancing the register Cash Handling & Compliance • Count and verify cash drawers at the beginning and end of each shift • Follow all company policies and procedures for refunds, discounts, and exchanges • Process age-restricted sales (alcohol and tobacco) in compliance with all state laws Store Support & Cleanliness • Maintain a clean, organized, and fully stocked checkout area • Assist with stocking, pricing, and rotating merchandise as needed • Support other departments to ensure smooth store operations Problem Solving & Teamwork • Address guest concerns professionally and escalate issues when needed • Follow standard operating procedures to resolve challenges quickly and effectively • Work collaboratively with team members and leadership Qualifications & Requirements • Previous cashier, retail, or customer service experience preferred • Strong attention to detail and accuracy with cash handling • Basic math skills and ability to operate a POS system • Ability to communicate clearly with guests and team members • Dependable, punctual, and able to work independently or as part of a team • Comfortable working in a fast-paced, high-volume environment Work Environment & Physical Requirements • Ability to stand and walk for extended periods • Frequent use of hands for handling items and operating equipment • Occasional bending, kneeling, and lifting up to 25 lbs Schedule Requirements • Flexible availability required, including nights, weekends, and holidays Overnight Guest Service (Cashier) Normal operating hours 10 pm - 6 am 40 HOURS/WEEK