Overview OFFERING A $2500 SIGN ON BONUS! Perform venipunctures and skin punctures competently and expediently from patients of all ages; enters or retrieves test orders in the laboratory information system; instructs patients on how to properly collect urine and other specimens; processes specimens for testing in-house and for reference lab testing. Other responsibilities include phone calls, result query, printing/faxing, and assist with other laboratory related duties as assigned. Responsibilities Phlebotomy • Understands process to identify test requirements. • Uses laboratory information system for test ordering. • Verifies information and tests ordered via the information system against requisitions, and clarifies questions with provider's offices or nursing departments when necessary. • Has working knowledge of standing order process. • Adjusts approach to patients and families in accordance with age group. • Consistently draws blood competently and expediently with as little patient discomfort as possible. • Maintains knowledge of specific specimen requirements, and follows the correct order of draw based on tube type and special handling of tests. Utilizes proper resources for obtaining specimen requirement information. • Is able to obtain blood samples from patients of all ages whether outpatient or inpatient. • Supports and reassures patients during procedures. • Follows lab procedure for patient identification and labels samples accurately. • Uses a combination of verbal communication with inpatients along with the mobile laboratory information system barcode device, to retrieve orders and print labels at the patient bedside, ensures positive patient identification. • Prioritizes STAT orders, scheduled orders, and outpatients. • Accurately and expediently processes specimens delivered to the lab. • Assists in training new phlebotomists/aides, as assigned by Supervisor or Director. Lab Aide • Assists Medical Technologists as necessary. • Knows how to print patient demographic sheets to send to reference lab when required. • Processes specimens for reference labs. • Understands the different tubes and labeling requirements for each reference lab. • Knows how to complete paperwork for each reference lab. • Knows how to determine specimen requirements for tests sent to each reference lab. • Bags and stores specimens at appropriate temperatures for reference lab tests. • Has specimens ready for courier pickup at scheduled times. • Maintains training for IATA Specimen packaging and shipping. Clerical / Administrative • Completes and processes a variety of forms. Obtains pre-authorizations and patient signatures. • Answers phone calls professionally and politely. • Knows how to place calls on hold and transfer calls as necessary. • Understands when to answer questions and when to refer callers to a technologist or supervisor. • Uses laboratory information system for result query and report printing. • Knows how to use the hospital information system to fax results. • Ensures blood drawing stations are clean and well stocked. • Understands which patient services are to be charged venipuncture charge. • Reviews requisitions for order entry accuracy, following established protocol. Safety, Quality Control & Compliance • Adheres to current documentation standards and policies. • Releases results only to authorized individuals. • Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. • Follows standard precautions at all times. • Discards sharps into a rigid sharps container. • Uses personal protective equipment appropriately and when needed. Qualifications • High School graduate or equivalent required. • 12-18 months medical/technical experience desired. • Phlebotomy or Medical Assistant certificate preferred; (ASCP preferred) • BLS Certification (obtained within 3 months of hire.) • Prior phlebotomy experience or completion of approved phlebotomy program required • Ability to work independently. • Ability to adhere to deadlines and manage changing volumes. • Strong computer ability desired. • Excellent communication and interpersonal skills required. • Proven experience working with the public. • applicant must be honest, dependable, able to multi-task, and be detail oriented.