Job Title: Carry-out Manager Skills Required: • Minimum of 3 years’ experience in supervisory or management role in the restaurant industry • Strong leadership skills • Exceptional communication and people skills • Proficient in financial management Job Overview The Carry-out Manager oversees all aspects of the carry-out operations at Buddy's, ensuring a high level of customer satisfaction, operational efficiency, and profitability. This role is responsible for managing the carry-out team, optimizing processes, and delivering exceptional guest experience. The Carry-out Manager will maintain a positive work environment, ensuring team collaboration, excellent service, and adherence to company standards. Key Responsibilities Leadership & Team Management • Manage, coach, and mentor the carry-out team • Assist in the recruitment, onboarding, and orientation of new carry-out staff members • Schedule and manage shifts to ensure staffing levels during peak and non-peak hours Operational Excellence • Monitor carry-out operations to ensure high standards in service, food quality, and cleanliness • Streamline processes to improve order accuracy, speed of service, and guest satisfaction • Maintain a safe and sanitary work environment Customer Experience • Maintain a high level of customer satisfaction • Ensure a welcoming and friendly atmosphere • Monitor and improve the carry-out experience Financial Management • Track key performance indicators (KPIs) • Collaborate closely with the General Manager to create and adjust budgets • Implement cost-saving initiatives Technology & Systems • Ensure effective use of POS systems, online ordering platforms, and delivery management tools • Keep up to date with industry technology trends