Job Summary This position is administrative support staff within the warehouse office and typically serves as a support to the Warehouse and Customer Service Teams. The responsibilities will vary slightly from location to location. Key Responsibilities and Authority • Provide administrative support in assigned areas, including, but not limited to: Location accounts payable, logistics, inventory, and document filing as needed. • Coordinate incoming/outgoing shipments as needed. • Assist the daily flow of shipments and distribution activities. • Maintain good in-person relationships with customers, vendors, and freight carriers (and drivers) that may visit or call into the warehouse directly. • Serve as support to the Customer Service Team, assisting with customer orders, status updates and delivery information. • Provide general office support as requested for safety, quality assurance, shipment documentation, inventory, and reporting. • Reviews completed pick lists and product receipts and scans them to the main office. • Maintains and updates the customer complaint and non-conformance databases. Qualifications Education Level: High School Experience Level: 3-5 years Computer Skills: Moderate Other Requirements: Skills/Abilities • Strong verbal and written communication skills. • Strong interpersonal and customer service skills. • Strong organizational skills and attention to detail. • Strong time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Give and receive direction positively. • Ability to function well in a high-paced and at times stressful environment. • Proficient with Microsoft Office Suite or related software. • Ability to learn and operate company-specific software. Physical Requirements • Prolonged period of sitting at a desk and working on a computer. • Must be able to lift up to 25 pounds occasionally, 10 pounds regularly. • Some standing, walking required.