Item Entry Specialist Location: Mechanicsburg, PA Department: Specialty Operations Status: Full-Time, Non-Exempt Schedule: Monday-Friday Position Summary As an Item Entry Specialist, you will play a key role in supporting day-to-day pharmacy and specialty operations by ensuring accurate data entry, maintaining patient and prescription records, and assisting with workflow processes across multiple departments. This position requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. The ideal candidate is self-motivated, tech-savvy, and thrives with minimal supervision. [Job Key Responsibilities • Accurately enter and update patient, prescription, and program information in internal systems. • Review records for completeness and data accuracy. • Maintain detailed documentation and notes to support operational workflows. • Communicate professionally with internal teams and external partners as needed. • Process requests and updates while adhering to established procedures and turnaround times. • Utilize multiple systems simultaneously to manage workload efficiently. • Identify and escalate issues that may impact service levels or data integrity. • Communicate with patients, providers, and external pharmacies via telephone to obtain, verify, and update information related to prescriptions, inventory items, orders, and account records. What You'll Bring • Strong computer skills and the ability to learn new systems quickly. • Excellent attention to detail and commitment to accuracy. • Ability to work independently with limited supervision. • Strong organizational and time management skills. • Ability to multitask and prioritize effectively in a fast-paced environment. • Professional written and verbal communication skills. • Dependable, self-motivated, and results-oriented approach to work. • Team-oriented mindset with a willingness to support colleagues and department objectives. Preferred Qualifications • 1-3 years of experience in data entry, healthcare operations, pharmacy support, insurance verification, customer service, or a related field. • Experience working in a high-volume operational environment preferred. • Proficiency in Microsoft Office, particularly Excel. • Experience handling confidential information with professionalism and discretion.