Job Summary: The Lead Stylist supports the Store Manager in leading a Vanilla Sky store location. The Lead Stylist partners with the Store Manager to achieve sales results by creating a positive team environment and running a client-focused business. Expectations: Leadership Responsibilities • Models and teaches store associates to support a positive client-centric environment. • Models and coaches effective Manager on Duty behaviors to maximize performance and productivity. • Upholds a positive work environment. • Partners with Store Manager to create goals and development plans that support performance needs and career growth. • Works with the Store Manager to assess the effectiveness of the team and provide the appropriate level of coaching performance feedback. Selling & Client Service • Exhibits a passion for delivering exceptional client service and inspires by example. • Handles complex client situations in compliance with policy and procedures. • Aids in monitoring daily, weekly and monthly sales goals of all associates and ensure quality selling and client service standards are met. • Executes action plans to improve key performance indicators to maximize business. • Drives sales on the floor and monitors selling, service and clienteling behaviors. • Promotes community involvement to drive brand awareness and loyalty. • Partners with Visual Merchandising to maintain visual standards and esthetic. Daily Operations • Balances assigned Division of Responsibility with overall needs of the store by taking ownership and responsibility of any area of the business when necessary. • Ensures that the store is maintaining daily visual merchandising standards. • Works with Store Manager to maximize sales by ensuring an efficient and client-centric store operation. • Partners with Store Manager to oversee and execute timely completion of all daily and weekly routines, including but not limited to: opening and closing of the store; banking procedures; schedule compliance; productivity, store goals and weekly payroll projections; corporate driven communications. • Maintains selling floor, stockroom and cash bar with proper supplies, organization and cleanliness with consistency. • Assists in controlling payroll and controllable expenses. • Ensures loss prevention compliance in order to minimize loss and achieve shrink goals. Qualifications • At least 1-3 years of retail experience • At least 6 months of management experience preferred • Luxury or contemporary experience preferred • Passion for customer service, styling and product • Demonstrated ability to drive sales • Ability to interact cooperatively and work as a team towards a common goal • Excellent oral, written and interpersonal communication skills • Ability to prioritize and multitask • Keen sense of detail and highly organized • Solution Oriented • Product Centric