General Summary: Create exceptional value in the lives of our customers by delivering Quality Customer Experiences. Ensure customers are always delighted by manufacturing eyewear in accordance with SMITH Quality Manufacturing Process. Ensure speed and reliability of service. Responsibilities: • Produce quality eyewear through utilizing the Quality Manufacturing Program (QMP). • Using the QMP the Lab Tech will select lenses, mark, tape, block, generate, finish and polish, and coat polycarbonate lenses. • A/R and mirror processing, first (surface) inspecting, finish layout and blocking, edging, tinting and UV coating, and grooving. • Perform drop-ball testing, safety monogramming, mounting and final inspecting. • Responsible for basic operation, cleaning and ongoing maintenance of laboratory tools and equipment using established QMP maintenance procedures and calendars. Requirements: • Strives to improve technical knowledge through the completion of the QMP and continually applies that knowledge in the production of all eyewear. • Performs multiple tasks simultaneously with accuracy and thoroughness despite time pressures and customer volume. • Utilizes product knowledge to determine the best manufacturing process for both routine and special orders to ensure the production of top-quality eyewear. • Is attentive to detail with all measurements, calculations, equipment settings and defective product. • Takes the initiative to notice and follow up on discrepancies; suggests improvements, recommends solutions and does what is necessary to ensure customer satisfaction. • Operates Lab Management Software inputting all lab statistics with accuracy and attention to detail. • Takes pride in the appearance of SMITH MFG and shows initiative in keeping the lab and stockroom clean, organized and safe. • Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used per chemical safety program. Keeps management informed of potential safety opportunities (i.e. water on floor, equipment, etc.). • Demonstrates safe work practices including the wearing of personal protective equipment while in the lab. Knowledge and Skills: • Strong communicator and listener. • Strong basic math skills (addition, subtraction, multiplication, division) • Organizational skills • Problem solving skills • Strong interpersonal skills (friendly, caring, patient) Education • High School graduate or equivalent • Optical training preferred Experience • Previous experience in optical preferred • Experience with machinery preferred Working Conditions • Able to stand for long periods of time. • Work is performed in a manufacturing lab environment, with regular exposure to loud machinery and moving parts. THIS DESCRIPTION IS NOT INTENDED TO INCLUDE ALL JOB DUTIES. ASSOCIATES MAY BE REQUESTED TO PERFORM JOB‑RELATED TASKS OTHER THAN THOSE SPECIFICALLY PRESENTED IN THIS DESCRIPTION.