Job Title: Barista Department: Coffee Shop / Café Operations Reports To: Coffee Shop Supervisor or Manager Employment Type: Full-Time or Part-Time Position Summary The Barista provides exceptional customer service by preparing and serving high-quality coffee, tea, and specialty beverages, while maintaining a clean and welcoming environment. This role requires attention to detail, strong communication skills, and the ability to work efficiently in a fast-paced setting. Key Responsibilities • Greet customers warmly, take orders accurately, and ensure a positive guest experience. • Prepare and serve espresso drinks, brewed coffee, teas, smoothies, and other menu items according to company recipes and presentation standards. • Operate coffee machines, grinders, blenders, and POS systems. • Maintain cleanliness of workstations, seating areas, and equipment throughout the shift. • Restock supplies, cups, and condiments as needed. • Follow all food safety, sanitation, and hygiene procedures. • Handle cash and credit transactions accurately; balance drawer at shift end if required. • Assist with inventory and communicate stock shortages to management. • Contribute to a team-oriented, professional, and friendly environment. • Uphold brand standards and promote new products or seasonal offerings. Qualifications • Previous barista or food service experience preferred but not required (training provided). • Strong communication and customer service skills. • Ability to multitask and remain calm under pressure. • Basic math and cash-handling skills. • Must be able to stand for long periods and lift up to 25 lbs. • Reliable, punctual, and professional demeanor. Schedule & Work Environment • Flexible availability, including early mornings, weekends, and holidays. • Fast-paced café environment requiring teamwork and attention to detail. Compensation & Benefits • Competitive hourly pay (based on experience). • Employee discounts on food and beverages. • Opportunities for growth within the company.